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How do I update my password?

There are times when you need to change your password for Security reasons, or alternatively you may need to retrieve a lost password. This article describes the steps you need to take in various circumstances.

Changing your password

There are two types of users on the system - an admin user, who has the ability to log into the administration interface (i.e. can log in to the site via yoursite.com/admin) and 'email only' users (who can log into the site via http://mail.yoursite.com) 

Changing the password for each of these users is slightly different:

Admin User

  • Log into the site's Admin console.
  • Go to 'Home' > 'My Details'.
  • Scroll down to the bottom of the page
  • Enter your existing password in the first field
  • Enter the new password that you would like to use twice (in order to confirm it)
  • Click 'Save' to save your changes.

The next time you log into the Admin Console, you'll enter your new password in the login screen.

Email Only user

  • Log Into Webmail.
  • Select the 'Settings' > 'General' option.
  • Select the 'Password' tab
  • Enter your existing password in the first field.
  • Enter the new password that you would like to use twice (in order to confirm it).
  • Click 'Save' to save your changes.

Retrieving a lost password

To retrieve a lost password, you can use the 'Lost Password' link on the site administration login for both admin and email only users.